Terms of Service

1.1 Marketplace Platform

Howdy Horse Trailers is a peer-to-peer marketplace that connects trailer owners with individuals seeking to rent or purchase trailers. We provide technology to facilitate connections but are not a party to any transaction between users.

1.2 Not a Rental or Sales Company

We do not own, possess, control, or manage any trailers listed on our platform. We do not inspect, verify, or guarantee the condition, quality, safety, or suitability of any trailer.

1.3 User Responsibility

All transactions are solely between the parties involved. Each user is responsible for their own due diligence, verification, and compliance with applicable laws.

2.1 Age Requirement

You must be at least 18 years of age to use our Services.

2.2 Account Creation

You agree to provide accurate, current, and complete information during registration and to keep that information updated. You are responsible for safeguarding your account credentials.

2.3 Verification

We may require identity, license, insurance, or other verification before you can list or complete a rental transaction.

4.1 Owner Obligations

If you list a trailer, you represent and warrant that:

• You own the trailer or have legal authority to list it
• The listing information is accurate and complete
• The trailer is in safe, working condition and complies with applicable laws
• You maintain adequate insurance coverage
• You will honor confirmed bookings per your listing terms

4.2 Renter Obligations

If you rent a trailer, you agree to:

• Use the trailer only as permitted by the Owner and applicable laws
• Inspect the trailer before use and report any issues
• Return the trailer on time and in the same condition as received
• Pay all fees and charges associated with the rental
• Maintain valid insurance coverage for towing and use

5.1 Owner as Merchant of Record

Owners are the merchants of record for all rental transactions. When you rent a trailer, you enter into a direct contractual relationship with the Owner, not with Howdy Horse Trailers.

5.2 Howdy's Role as Listing Agent

Howdy Horse Trailers acts solely as a listing agent and platform provider. We provide marketplace infrastructure but are not a party to any rental agreement.

5.3 Direct Payment Processing via Stripe

All rental payments are processed directly through Stripe Connect to the Owner's individual Stripe account. Howdy never holds or controls rental funds.

5.4 Platform Fees

• Booking Fee: Charged to Renters (typically 10%, minimum $10)
• Owner Commission: Charged to Owners (5% standard, 0% for Trail Boss subscribers)

5.5 Subscription Plans

• Billed monthly; auto-renew unless cancelled
• New subscriptions include a 7-day free trial unless otherwise noted
• Upgrades: prorated charges apply automatically
• Downgrades: take effect at end of current billing period
• No refunds for partial subscription periods except as required by law

5.6 Security Deposit Policy

• Deposit collection or authorization depends on the checkout flow and terms disclosed for the booking
• Deposit release or refund timing depends on the payment status, applicable agreement, and payment processor
• Any proposed deduction must be supported by the rental agreement and documented by the parties
• Owners and renters should preserve check-in and check-out photos and other evidence
• Renters should raise disagreements directly with owners and follow the applicable agreement and payment-provider process

5.7 Cancellations and Refunds

Cancellation policies are set by individual Owners and displayed in the listing. Platform fees may not be refundable depending on timing. Any applicable refund is subject to the booking terms, payment status, and payment processor.

5.8 Payment Disputes

Because Owners are the merchants of record, payment disputes must be resolved between the Renter and Owner. We may provide facilitation tools but are not responsible for issuing refunds.

6.1 No Warranty

The Services and all trailers are provided "as is" without warranty of any kind. We make no representations regarding the condition, safety, quality, or legality of any trailer.

6.2 Limitation of Liability

To the maximum extent permitted by law, Howdy Horse Trailers shall not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenues, or data.

6.3 Insurance Requirements

Users are responsible for maintaining appropriate insurance coverage. We strongly recommend both Owners and Renters carry adequate liability and property insurance.